Privacy Policy

Thank you for visiting Tow Master Ltd. This privacy policy is for the web site www.towmasteruk.co.uk, owned and managed by Tow Master Ltd and governs the privacy of its web site users.

Where user privacy is concerned, this policy has been written to help you understand what information Tow Master collect from users via this website and how this information is then used. In other words it describes how we collect, use and process your personal data, explains what we do with your personal data and how we comply with our legal obligations to you, including the new General Data Protection Regulation (GDPR) requirements that come into force on 25th May 2018 and your choices relating to that data.

The owners of this web site take a proactive approach to user privacy, which is important to us and take all necessary steps to ensure user privacy is protected at all times whilst visiting this site. We are committed to protecting and safeguarding your data privacy rights.

How we collect the data

We collect data via:

  • Contact us form
  • Landing page/sign up form
  • Cookies

The contact page of our web site collects the following user supplied information:

  • Name
  • Email
  • Phone number (optional)
  • Registration for our newsletter (check box optional)

The landing page/sign up forms of our web site collect the following user supplied information:

  • Name
  • Email
  • Registration for our newsletter via explicit clearly marked opt-in

How we use the data you supply

  • to answer your queries via the enquiry form and contact form
  • to deliver our services, for example via on-line tools eg Mailchimp
  • to send you relevant information on our services directly

We do not share your personal data with any other suppliers.

If you would like your user supplied information to be removed from our systems at any time you can request this via info@towmasteruk.com

Individuals have the right to object to data being processed at the point of first communication you can request this via info@towmasteruk.com

How we protect your details

We take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have measures in place to make sure any personal information we collect is secure. This site also has SSL certification activated to provide a further layer of protection to any data you supply to us. Even though we take appropriate steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure.

Please be advised that we will not sell on your details or contact you using any 3rd parties.

We may amend this privacy policy from time to time. All changes will be posted on this page and clearly dated to indicate when the changes have taken place.

How long we keep your information

We keep the information only so long as we need it to provide and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with any legal or regulatory obligations we’ll remove it from our systems.

Use of cookies on our website

What are cookies?

This web site uses cookies to improve user experience whilst visiting the web site.

Cookies are small files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work.

Users are advised that if they wish to deny the use or saving of cookies from this web site to their computers hard drive, then they should take the necessary steps within their web browser security settings and block all cookies from this web site.

Cookies used

This web site uses tracking software to monitor visitors usage of the site. This software is provided by Google Analytics, which uses cookies to track visitor activity. The software will save a cookie to your computers hard drive to enable tracking and monitoring of visitor usage and engagement with the web site but it will not store, save or collect personal information. You can read the Google privacy policy here for further information http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

External links

This web site looks to include quality, safe and relevant external links to other websites. We cannot be responsible for the privacy policies on other sites and advise you read the privacy statement of every website that collects your personal information.

Social Media Platforms

Any communication, engagement and actions taken through external social media platforms are subject to the terms and conditions and privacy policy of each social media platform concerned.

Users are advised to use social media platforms wisely and communicate / engage on them with due care and caution in regard to their own privacy and personal details. This website will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary channels ie phone or email.

This website may use social sharing buttons to help share web content. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page through your social media platform account.

Social Media links

This website and its owners through their social media platform accounts may share web links to relevant web pages. Some social media platforms shorten lengthy web addresses [url’s]

Users are advised to take caution and use good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite best efforts to ensure only genuine url’s are published, many social media platforms are prone to spam and/or hacking, therefore this website and it’s owners cannot be held liable for any implications or damages caused by visiting any shortened links.

Need to change any of your details that we hold on you?

If you have previously supplied us with your contact details and any of your details have changed, please let us know by emailing info@towmasteruk.com

Future Updates

This privacy policy is effective from June 2013 and has been updated in May 2018 to reflect the GDPR changes coming into force on 25th May.

Future changes to our privacy policy will be issued on this page of the web site.